Read what our clients have to say about our services.
Read what our clients have to say about our services.
Excellent service from Mike Poskovic and then Vicki Penfold. By far the most reliable and responsive professionals we dealt with in the moving process! Thank you. Quick, responsive, reliable communication.
Jennifer and Willem
Ignite were recommended to me by a neighbour and it was a great suggestion. Mike was super helpful in finding a new mortgage when we were buying a new house and always responded quickly when I had questions. This really helped speed along the buying process. He clearly explained all my mortgage options and clearly listed out all the documents that I needed to provide. And when my lender changed it's rules about lending, he quickly interceded and ensured my mortgage wasn't affected. All is all, I was delighted with the service that I received.The responsiveness. I was trying to arrange a mortgage at an extremely busy time (as everyone tried to complete before the planned end of the stamp duty holiday) yet Mike always came back to me very quickly over email whenever I had any questions. Friends that used other brokers reported very different experiences when they were left in limbo for days and weeks.
Jonathan and Helen
Made the whole process really simple
The customer service from Mike and Vicki was excellent. Fast and responsive service.
Philip & Sarah
Mike is always very helpful and very personable
Gary & Natasha
From the outset, Matthew was very friendly and patiently explained the mortgage process and different mortgage options for which we were eligible. Following on from our initial discussion during subsequent inquiries including during mortgage offer and all the way through completion the responses prompt. We are very happy with services received and would highly recommend Ignite.
Caluadewa & Gayathri
Mike was great through the whole process. It was a challenging time to get a mortgage due to covid 19 lockdowns. Mike always found us the best mortgage and always gave us good advice and made us feel important and valued. He pulled through for us every time we faced hurdles in regards to banks being difficult due to the climate at the time. Mike was a god send to us and a great mortgage advisor. We will use him again in future and highly recommend paying him a visit. Mike and his team made us feel very valued and important. Mike worked very hard to find us the best mortgage in the current climate. He went above and beyond to help us and I highly recommend him and his team to help you with your mortgage.
Scott & Charlotte
Matt Farrell was good from day 1 when I met him. Explained all the process , time scale , documentation etc . Once agreed team was always in constant touch with updates. I think I found myself a local firm whom I can trust . Most important is Matt is always reachable on phone.
Vignesh & Nithiya
I have always found Mike and team to be very helpful, and on the ball - even when I'm not! They always come back to you. No need to chase.
My advisor Matt and Vicky have been very helpful and made me feel at ease throughout the process. I am so happy with Matt I am in the process of arranging another buy to let currently.
Being a first home buyer can make this process a bit daunting and overwhelming at times, but with the support from Mike and his team at Ignite, we had completed our paperwork within 2 days and submitted our mortgage application to the bank. Dealing with the bank up to that point had proven time consuming (3 weeks) and confusing which is why we decided to work with a broker. Despite the stamp duty holiday increasing the numbers of applications, this didn't delay the process or impact the professionalism of Mike and his team and the forms we had to complete were straight forward to complete. Mike also provide prompt and clear guidance when we needed it, and without fuss. If you want a broker who will thoroughly support you throughout your application and take away all the pressure, we highly recommend using Ignite as a broker. And so much easier and quicker than going through our own bank too! Thank you to Mike & the team!
Annette & William
Very good service, attentive, clear advice, responded efficiently to all queries. I was very impressed with Matt Farrell, in particular, he provided exemplary service.
Gary & Sophie
The whole process went really smooth, the most impressed is with the short timeframe from we decided on the product and Matt managed to secure it for us
Akos & Maria
We have known Mike a number of years now and he has always been excellent in finding us the best deals for our mortgages. We have recommended to several friends and family and will always do so because he is the best in the business. A huge thank you to Mike for finding us the best deals, always making us feel valued and saving us money in the long run
Rita and Kieran
Used Mike before and will keep doing so. Keeps things nice and simple and always willing to listen and help. Couldnt think of anything they could do better.
Daniel & Victoria
Mike has always been efficient, professional, extremely helpful, knowledgeable and made us feel confident in his advice. He always manages to get us the right product when we need it. We will definitely be using Mike at Ignite again.
Simon & Emily
As always a pleasure dealing with Mike, great service and we always have trust in his recommendations
Niamh & Justin
Matthew Farrell was an outstanding mortgage advisor whom I have already recommended to a few friends. Not only was he always available/responsive, we were constantly kept updated. We went out to 4 different mortgage brokers and settled with Matt for his low interest rate proposal and his reasonably low fees. I hope Matt continues his work with Ignite finances and provides his above standard deliveries to all who require his services.Efficiency and productivity of conversations. Direct, to the point and well informed. Reliability and covered all necessary bases regarding proposed mortgages.
Mathanraj & Manisha
We couldn’t fault a thing. Brilliant service
Darrell & Nicola
Quick response and product offered appears to be best on offer. Mike P really knows the market and would recommend him for any mortgage advice. Mike’s ability to find the right product at the right price, listens to what you want and delivers.
Adrian & Susan
Arranged my mortgage within 3 weeks and kept me up to date through out.
I have found Ignite really helpful in advising me on my mortgage and life insurance.
Mike and Vicki have been really easy to work with and very good in advising what needs doing. Mike went above and beyond to find us a lender who would accept our deposit. Thank you
Rui & Charlotte
We've always been happy with service we have received and the advice we have been given. Mike is good at finding solutions.
Always available to answer any financial questions and 10 years since we first met, we are still getting the best deal around...
He is quick and gets things done fast
Great fast and efficient service
Mike and Vicky were very supportive and informative. They helped us through every step.
Fadi & Rihim
Excellent service. The advice was suitable and fit to the need
In a time when mortgages were uncertain Mike and his team did everything possible to help me out and kept me in constant contact with the situation to which I’m extremely grateful for.
I am very happy with the professional and efficient service I received from Ignite Financial Services Ltd, especially the professional advice from Mike. The service provided by Mike and Vicky is always very professional and efficient.
Yan & Dihong
We have used ignite many times in the past and have always been given excellent advice and service. The way everything was sorted out so quickly
Matt our broker was brilliant help throughout ! Extremely friendly and professional
Mike and the team have been invaluable in both our initial mortgage, and subsequent re-mortgage application. The personal feel to the service, even when 5 years have passed since we last spoke(!) makes me feel valued and I have absolute faith in the advice I am getting that is both accurate, honest and unbiased. I have in the past, and will continue in the future, to recommend Ignite FS
Mike is always brilliant to deal with, he responds quickly and I trust his advice and guidance. Speed of response each time I contact Mike
Very happy with ignite. They have been very patient with me as first time buyer....strongly recommend ignite. regularly updated me with progress
Just a quick note to say thank you for your assistance in getting my mortgage sorted. Seamless again, and a pleasure working with you both and an easy recommendation for me to make to friends and family.
Mike is very professional and very good at his work.
We found Mike to be very knowledgeable, and helpful. He listened to exactly what we wanted, and didn’t want. He took this information forward to find the best product for us. Having had poor experience with some insurers due to familial history, we found Mike really listened, understood our concerns, and took all this on board to find the right product for our needs
Carrie & Caroline
Mike was amazing. Took away the stress of moving and we felt comfortable and confident that we had a good deal. Keep doing what you're doing. The professional, organisational and personal experience. Felt valued and comfortable with what we were offered,
Accessible and efficient service. Good product knowledge
1, The friendliness of everyone I spoke to or dealt with. 2, With the ease that you dealt with finding me the correct mortgage. 3, When I did call Mike to help with Optimal Legal he was always helpful, able to offer good advice and helped to get my issue resolved.
Thought the service was excellent. Did not try to oversell anything and genuinely offered best leading product best for us. Very happily kept reapplying when the interests were dropping. Thank you!
Ronny and I wanted to say a huge thank you for your amazing service throughout. Simon worked so hard doing all the research into mortgages and insurance policies for us which helped us a great deal as the thought of it all seemed overwhelming at first. You've been amazing with communication throughout, always answering calls and emails and trying to resolve any issues along the way. When the first purchase fell through, you made it easy enough to continue and complete the process with the mortgage and made everything hassle-free and simple for us. We are so grateful! Obviously we will be recommending your company to any friends looking for mortgages and we will be back to remortgage in a couple of years.
Received a good service from Mike and team and they responded to queries promptly.
I fully understand what I have bought and the reasons for it.
I was satisfied with the financial advice provided by the adviser.
Simon is very professional and friendly help us secure the best deal available.
Very professional service from the beginning to end from mike and his team, would definitely recommend.
The adviser fully understood my circumstances and objectives before providing advice.
Regular timely contact from the Ignite team, ensuring the process was managed as efficiently as possible. All questions answered informatively and promptly.
Mike showed a good knowledge of the markets and products on offer, and understood my objectives for the remortgage
Knowledge of the open market - honesty and professionalism
Keep doing what you are doing Mike! Many thanks for all your help so far.... From my initial enquiry with Mike for his help he gave honest and straight talking advice which I like. There was no waffle in his answers to my questions which helped myself and my wife to make informed and confident decisions to the products on offer. Mike gave us the best solution to our needs and didn't just sell us what he wanted to. Mike provides an excellent service.Mike's straight talking approach and professionalism.
I understand my application was not straight forward due to number of reasons however i felt Mike did his best to secure a mortgage offer for which I am grateful. there was an occasion where I was notified by SMS of a decision and asked to call the office however when I did call it was not necessary. A small tip - when I bought my Audi ever time I went to the showroom i got offered a drinK :) Maybe its my age..
Mike took the hassle out of the process. He had an objective and insightful view of the market, and he had a good command of the basics. he managed to make a potentially complex and confusing subject comprehensible. I was very glad we sought his advice rather than try to go it alone. Mike had worked out the pros and cons of two offers that appeared on the surface to be very close to each other. He also took into account some factors that were personalised.
They get back to you quickly about the product and keep you up to date how things are progressing. Have recommended to a friend and they were very happy
What were you most impressed with? Everything
Mike as always continues to save us and our family, friends money through choosing better mortgage options out there. The efficiency with which the mortgages are processed are excellent. Vicki is excellent with the communications back about progress and helps chase any issues. We always recommend Mike and team to friends and family and thank Ignite again for such excellent service
Very Helpfull and very clear.
Professional, friendly and honest advice. Exceeded our expectations and were able to provide a very affordable product. Highly recommend Ignite
Thank you for all yours and mikes help with everything, your guys were brilliant from start to finish. Very impressed with how fast and smoothly everything went. We will recommended you to anyone we know who requires such help as we did. No doubt we will be in touch again in the future for further assistance from you guys. Until then all the best.
I have dealt with Ignite Financial Services for a few years now, and have always found them to be very professional in understanding your needs and requirements. The advice they have provided has always been very helpful, and I would always recommend their services. The way they listen and understand your needs, and are always available and willing to discuss any questions you may have.
Mike was always quick to reply to messages and calls, and gave a very simple and clear understanding of the mortgage breakdown provided. I felt I could trust his judgement and was never pushed to buy other products.
Fantastic service. I was a tricky client and Mike went above and beyond to accommodate me. The deal he got us was fantastic. Top notch service would highly recommend!
Have used Ignite numerous times previously - service always 10/10
Mike was brilliant and eased my mind throughout the whole process. I would definitely be using Ignite Financial Services again. Thanks for making it all happen for me Mike!
From the start of the process, which was an initial informal meeting with Mike, Ignite proved to be professional and catered for my needs, taking me through to a successful completion on my re-mortgage
I was very happy with the service received. They took the time to find the right product for me.
Mike and Vicki were very friendly and found us the best deal on the market. He was very prompt in responding to my queries and charged reasonably.
I was satisfied with the financial advice provided by the adviser
The Ease of getting what we wanted/needed
The adviser fully understood my circumstances and objectives before providing advice.
We have returned to Mike and his team for a number of years now. We have found the service offered to be excellent on every occasion.
Great service; very efficient. They understand what we need and require and provide accordingly
Thank you to Mike and yourself for all the help with my purchase. I can honestly say I’ve had a great experience and it’s not without thanks to you. I have already forwarded your details to another first time buyer like myself. I’m sure she will be in contact. Thank you again and I’ll hope to ask for your help again in the future.
Very personal service throughout
Due to Mike and his colleagues hard work at Ignite, myself and my partner own a property which we never thought would be possible. Their hard work throughout was superb and would have no hesitation in recommending to others.
No fuss, Clear, Patient
I recently used Ignite to arrange our mortgage for the second time. I found Mike and Vicki to be knowledgeable and helpful. They really took the stress out of having to search for the best deal and always answered my questions promptly. I highly recommend them and will definitely use their services again in the future.
Using ignite took all the stress out of my remortgage. Kept me up to date through out and will use again for my next remortgage
Thank you for all your hard work and perseverance. We couldnt have achieved this without you
Tanya and Matt
Vicki and Mike, thank you for the hand-holding and the hardwork behind the scenes to help us buy our first family home. We are looking to our new adventures.
Sarah and Geoff
thank you for all your help with our house purchase you were fantastic and we are so greatful.
A great service, as always.
Many Thanks for everything you and Mike have done. We were first time buyers and had no clue about mortgages or the house buying process and with the help of Ignite it was made simple and stress-free. We would definitely recommend Ignite and all the staff who helped us were very friendly and patient. Thanks again.
We are happy with the service Ignite Financial Services provided. Our mortgage process went very smoothly and quickly.
Many thanks for below email and all your help on my case! My re-mortgage has been completed and the service provided by Ignite is very efficient, helpful and in a very professional way. I will definitely recommend Ignite to my friends who look for assistance on their mortgage. I will definitely come back to Ignite should I or my family need mortgage or re-mortgage service.
Thanks for all you're help you've been amazing from start until finish. Brilliant service thank you.
Ignite Financial Services were introduced to us from The Personal Agent. We were seen too immediately and were taken through the whole process, and any concerns of ours were quickly answered any anxieties were reduced. Rates and %'s were open and all different approaches were considered when thinking about borrowing money. Many services we tried did not offer this open & honest approach and we had been struggling to 'trust' other services, thus making Ignite an easy decision. From the very start to the end, the team at ignite were professional and were always approachable, they also reply to emails promptly and make you feel valued at all times! I would recommend ignite to anyone, especially looking for some security and professionalism to a very high standard and we will not hesitate to use ignite for their services again. We wish the very best for your team in the future.
Hadleigh & Karina
From the beginning, Ignite were engaged, swift, business-like and supportive. The entire process of selecting and then completing a mortgage was completely painless and entirely well-managed. Thanks to Ignite, Mike and the team, all has gone ahead without delay. A great little outfit.
Fantastic, once again i would like to thank Mike and the team for your professionalism and efficiency in this whole process again! You make what could be a stressful process incredibly easy and i will see you again in the next few years.
I would like to thank Mike and all at Ignite for making the remortgage of my property such a smooth and stress free process. Mike quickly assessed both my needs and mortgage capacity. He was then able to check through all the mortgages that were available to me. This was due to his ability to access to the whole of the mortgage market. Having identified the ideal product, he then advised me of the paperwork that would be needed, the process that was now to be followed and an indication of the projected time to complete the process. Thereafter he handled the whole matter, whilst updating me along the way with where we were. This meant that I was able to get on with my life, safe in the knowledge that the remortgage was being fully managed. I would have no hesitation in recommending Mike and Ignite to my friends, family and colleagues.
I would like to thank you for your support through out the process, as being the first time buyer, your guidance has definitely helped me understand the whole process. Your professionalism and turn around time for the overall process was remarkable. It was indeed pleasure working with you. I would definitely like to recommend you to my family and friends.
Look forward to working with you again.
Thanks, I'd be happy to recommend your company to friends and family. You were very professional, friendly and got us into our new home hassle free. We're really grateful and glad we chose you to do business with.
My situation seemed very complex, multiple mortgages that required simultaneous completion. After an initial meeting, Ignite sorted all aspects of the procedures while finding the best mortgage deals on the market at that time. I was kept fully informed at all times and cannot recommend them enough. Thank you
People say that purchasing a property is one of the most stressful things you will ever do in life...... They're not wrong!!! However, the service we received from Ignite Financial Services was by far the easiest and most enjoyable part of the whole process. They provided us with clear, prompt and impartial advice on the best mortgage deals out there. I would recommend Ignite to anyone looking for a mortgage.
Ignite Financial Services guided us from start to finish. From getting a pre-approved mortgage so that we knew what value of properties to look at, to getting the chain across the line in very difficult circumstances. I highly recommend Mike and his team and have passed on their details to all friends and family.
We first contacted IGNITE Mortgage advice service prior to our house hunt as we were very much uncertain if there was a way out for us to keeping the existing flat as a let to buy and possibly taking the equity out to buy a new house. Our advisor, Paul Waight, was incredibly helpful and took the time to ensure we both fully understood the different packages which were available to us. Paul’s expertise found us a way forward and his support was continued to chase the mortgage lender for our conveyancer to be able to achieve completion as scheduled. We recently re-mortgaged our house again through Paul’s help and we cannot recommend this service highly enough.
Monica & Sanghee
Paul's expert knowledge of the industry meant that he quickly found a mortgage that suited our needs. His team made sure our application went through smoothly and were on hand to answer any of our questions. I would recommend and will use again in the future.
Ignite Financial Services have provided many of our clients and buyers with expert independent mortgage advice and offered continuing support in recent years, a period where borrowing has become more complicated and lender’s products have continued to evolve. Mike and Paul respond quickly to their customer’s needs and lift the burden from the client dealing with the applications and affordability checks which can make all the difference in a competitive housing market.
Many thanks for your assistance with getting this finalised.
I have used Mike and his team for all my Buy to Let mortgages as well as my own home, and he has never failed to give me sensible, measured advise. His team have helped simplify what is normally a complicated process, and kept me informed how the applications were progressing every step of the way. I would whole heartedly recommend using Ignite they help the whole buying process move that bit quicker.
I was really satisfied with all your services that you me and family during this transition period, which was extremely difficult situation. You and your team was patient , supportive and provided equipped me with all relevant information. You were were professional and made time whenever I had to drop any document. Thank you so much because of you Paul and your company I was able to move in our dream house. The service I received was excellent and you made the impossible possible.
I have used Ignite Financial Services for both a re-mortgage on my own property and buy-to-let mortgages. Both Mike and Paul are incredibly friendly, helpful and very efficient. With a few simple questions, they search for the best options, prepare the paperwork and take all the hassle out of the application process. On the last occasion, I had thought it would be easy to borrow back the overpayments I had made on my existing mortgage to fund some building work. Despite the mortgage terms allowing it, trying to deal with customers services at my existing mortgage provider proved to be tortuous. After hours hanging on the phone repeating answers to questions and going over the same information time and time again, I found I wasn’t even being offered the best available rates being advertised on the company’s website. At that point I decided it would be better to re-mortgage and called Ignite. In one brief meeting Paul explored the options, found me a much better deal and completed the application process. A month or so later the money was in my account and the building work under way.
I have been using Ignite FS, in particular Mike Poskovic, since I bought my first property. The service is always excellent and very efficient. I was continually updated with the progress of my application/applications keeping me informed which I like as sometimes processes such as these can drag on and on. Sometimes going through a call centre with a lender can be frustrating always talking to someone different but with Ignite they get the best rates whilst taking away a lot of the stress and time of trying to deal with this yourself. I recently changed my mortgage rate and Ignite took care of everything from start to finish with very minimal effort and time from my side. I gave a few documents to them which they needed, they came back with various options and a few weeks later my mortgage payment was reduced by nearly 35%!
Would highly recommend if you want quick, honest, stress free financial or mortgage advice.
Many thanks for your prompt and efficient service. I really appreciated all the help and advice you gave me, especially when it came to the numerous forms I had to fill in! I continue to recommend you to anyone who wants sound and helpful mortgage advice.
I wanted to thank you and your team for the fantastic work that you have done. You have all been truly amazing, and taken the pressure of us looking through best mortgage & re-mortgage offers. Without you, I think finding the house that we really wanted would have proved very difficult, and I can't thank you enough for all your hard work. As you know, we have had a turbulent time looking for the property that we wanted, but you have all been so patient, understanding and very professional. I have no problems with recommending your service to my friends and colleagues, and we shall definitely use your services in the future.
I have used Ignite Financial Services on a number of occasions to remortgage property and each time I am 100% satisfied. The service is excellent - providing professional, sound advice and hand holding from first contact to the final completion of the mortgage, effectively taking away a lot of the stress that can go into such a process. I wouldn’t hesitate to recommend them.
We decided to re-mortgage as we needed to complete some renovation work and Paul at Ignite was recommended. He was incredibly helpful and gave us a few options to look at that saved us several hundred pounds a month on our current mortgage deal. Once we decided which route to follow we had regular, friendly contact with Vicki at Ignite. She was always quick to communicate any outstanding issues or requirements from the conveyancing firm & the mortgage provider and works in a friendly but professional manner. The team at Ignite worked hard to get our remortgage done in under 6 weeks and I will definitely use them again in the future. Thank you to Paul and Vicki for all your efforts.
We Have used Ignite financial services on 3 occasions to arrange for mortgages and our buildings and contents insurance cover. On each occasion we have received a truly professional service. Every process was clearly explained and they kept us informed at every stage of the application, providing us with very competitive offers. We would, without hesitation, recommend using ignite financial services.
When the time arises, they will certainly be our first port of call.
Nigel and Claire M
Thank you for everything, you guys were super efficient and great to work with so we will of course definitely recommend you and come back again should we move again!
Katie & Jack A
Thanks for your help. We were really pleased with the service from ignite and will certainly recommend you to friends and family.
I am very grateful to all your team for the support and advice along the way, not just with the mortgage but with other financial products and advice.
Hi Vicki, your service has been outstanding and we are very thankful to Paul for his advice. Waiting for the keys now to our new home!
Thanks and am very happy with the service Iginite has given me. Paul has been great and very quick with everything. Specially with my mortgage protection when Friends life would not cover the entire 18 years he immediately change to Aviva and got it changed which would benefit me.
Thanks! Feels great to be in the new place – completion and move went pretty smoothly, and I appreciate the good service from Ignite.
Thank you very much. Yes the service I received was excellent and will be sure to refer to any friends involved in a move.
Thanks Vicki and thanks to Mike for all your efforts on my behalf. I would certainly have no hesitation in recommending you chaps as you're really good!
Thanks for your assistance Vicki – absolutely happy to recommend Ignite.
Thank you Vicki for your good wishes. Yes we will use you again in the future and pass you on to friends. Best wishes,
I would like to pass on my thanks for your efforts in securing my mortgage. Throughout our dealings I have been impressed with your professional and efficient manner. I will certainly be employing your services in the future and I will definitely be recommending you to my friends and colleagues.
We have been very happy with Ignite's service and would certainly recommend to others.
Yes I am very pleased with the service that you provided and the swift replies I received to all my queries. Will absolutely be recommending you!
Many thanks for the wonderful professional service we received. We will be very glad to recommend you to everyone we know.